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Experienced St. Catharines Disability Lawyers

When you’re no longer able to work due to a serious illness or injury, your long term disability (LTD) benefits can feel like a lifeline. However, the claims process with an insurance company can sometimes be lengthy or complex—even when your supporting documentation is strong. If you’re facing a denial or struggling with delays, it’s important to know you have legal options.

At Burn Tucker Lachaîne, our disability lawyers serving St. Catharines understand the weight you’re carrying—not just physically but emotionally and financially. Losing your ability to earn an income affects your entire life, and we’re here to ensure you’re not left to navigate this alone.

Whether you’re applying for the first time, appealing a denied claim, or preparing for litigation, our legal team is equipped to support you at every step. We bring clarity to a confusing process and take on the burden of dealing with insurance providers so you can focus on your health.

Our lawyers have successfully assisted clients through a wide range of challenges, including:

  • The application process
  • Appeals for claim denials
  • Claims involving the termination of benefits
  • Disputes over benefit amounts
  • Disputes related to medical diagnoses and pre-existing conditions
  • The application process
  • Appeals for claim denials
  • Claims involving the termination of benefits
  • Disputes over benefit amounts
  • Disputes related to medical diagnoses and pre-existing conditions

Our Services

When a long-term disability (LTD) claim is denied or delayed with no reason, timely legal action can make a critical difference. Our experienced disability lawyers are committed to protecting your rights and pursuing the full LTD benefits you are legally entitled to receive.

Why Disability Claimants Need Legal Guidance Early On

For many disability claimants, applying for long term disability benefits can be one of the most confusing and stressful experiences of their lives. You may be coping with a serious medical condition, trying to heal, while also scrambling to understand the fine print of your disability insurance policy. That’s where legal guidance—early in the process—can make a major difference.

Too often, individuals try to handle their disability claims alone, only to be blindsided by vague policy definitions, unfair demands for endless documentation, or denials that cite insufficient medical evidence.

When you work with experienced disability lawyers from the start, you have access to an advocate who ensures your paperwork is strong, your medical information is complete, and your claim is positioned for approval. If your claim is denied, a disability lawyer can also help you recover compensation when insurers fail to meet their legal obligations.

You deserve to focus on your health—not navigate complicated claim communications with your insurance provider. Let us protect your rights and guide you through every step.

We recognize that no two disability claims are exactly alike. Some involve sudden health events like accidents or surgeries, while others stem from progressive illnesses that worsen over time. No matter your situation, our goal is to provide stability, direction, and experienced legal support when your life has been disrupted. We offer personalized strategies for each case we take on because your story and your needs are uniquely yours.

What is Considered Long Term Disability?

The term long term disability refers to a condition that significantly impacts your ability to work for an extended period—beyond 17 or 26 weeks, depending on the group policy or private policy terms. It’s not just about catastrophic events but can be about chronic illness or progressive conditions.

Many long term disability claims arise from chronic pain, mental health conditions, or invisible disabilities that may not be outwardly obvious but still make working impossible. In fact, some of the most challenging cases involve disabilities that cannot be seen but deeply affect daily life and workplace performance.

To be considered totally disabled under most disability insurance policies, you must be unable to perform the substantial duties of your own occupation. Some policies later switch definitions, requiring you to prove you can’t work in any occupation suited to your experience or education. This shift in expectations can catch many claimants off guard, especially without legal advice.

The definition is nuanced. That’s why working with experienced disability lawyers is essential—they know how to align your medical evidence with your policy requirements and ensure your disability is fully understood within the scope of disability law.

Eligibility Requirements for Long Term Disability Benefits

To access long term disability benefits, you must meet specific eligibility conditions outlined by your disability insurance provider. While each insurance policy may vary, most require:

  • A qualifying health condition or serious injury that keeps you from doing your job
  • Completion of the short term disability phase or qualifying period
  • Continued medical treatment and proof of disability
  • Ongoing updates from clinical experts supporting your claim

You’ll also need to demonstrate that you were actively working and earning a pre-disability income when the condition began. Some policies require “objective evidence” like diagnostic tests or physician assessments. Benefits may be denied if these documents fail to prove a clear and consistent inability to carry out your own occupation.

Meeting these criteria isn’t always straightforward. Disability law allows you to challenge unfair practices, but understanding your rights early helps you avoid common pitfalls. A well-prepared disability claim improves your chances of approval and helps secure the disability benefits you need to move forward.

With the right support, you can protect your financial stability and recover compensation that reflects the real impact your condition has on your life.

Why Long Term Disability Claims Get Denied

Sadly, even strong LTD claims can be denied. If you’ve been wrongfully denied, you’re not alone—and you do have options. Here are some common reasons for denied disability benefits in St. Catharines:

  • Insufficient medical evidence
  • Failure to attend independent medical exams
  • Accusations of exaggerating or misrepresenting symptoms
  • Surveillance or social media misinterpretations
  • Policy exclusions or vague definitions of total disability

Sometimes the same insurance company that approved your short term disability can deny your long term claim. The result? Hardworking people are left feeling disheartened, confused, and financially vulnerable—just when they need support the most.

We understand how claim decisions are made and how to work within that structure to support our clients effectively.

The Role of a Long Term Disability Insurance Denial Lawyer

When your claim is denied, emotions run high, and the road forward feels uncertain. That’s when an experienced disability lawyer can be your greatest asset. We step in when your disability insurance policy needs to be clearly supported with the right evidence, ensuring your file is accurately and thoroughly represented.

As your disability lawyer, we will:

  • Review your denial letter and explain your rights
  • Help you collect updated or further clinical documentation
  • Work with medical experts to support your condition
  • Handle all communications with your insurance provider, helping streamline the process and reduce stress
  • Represent you through appeals or court, if necessary

Our St. Catharines disability lawyers offer a free initial consultation, so there’s no cost to learn your legal standing. We don’t just provide legal services—we offer hope and direction when things feel impossible.

In many cases, our clients come to us feeling overwhelmed and unsure of what to do next. They may have already submitted detailed forms, attended medical exams, and spoken with insurance representatives, yet they still received a denial.

Our role as legal advocates is to provide a fresh perspective and ensure that your claim reflects the full scope of your limitations. We also work to uncover any documentation gaps and translate your lived experience into compelling legal evidence.

We Represent Clients With a Wide Range of Disabilities

We’re proud to represent clients living with a diverse range of disabling conditions. Each individual’s experience with disability is shaped by different factors—from health history to job demands.

That’s why our approach is never one-size-fits-all. We take the time to understand how your health condition affects your ability to work and live.

Conditions we commonly assist with include:

  • Chronic pain syndromes like fibromyalgia or arthritis
  • Mental health conditions such as anxiety, depression, and PTSD
  • Neurological and autoimmune diseases
  • Spinal injuries, head trauma, and permanent injury from accidents
  • Post-surgical complications
  • Cardiovascular or respiratory disorders

Whether your condition is visible or not, we take your story seriously. You don’t have to prove your entitlement to benefits alone. We help bridge the gap between your day-to-day limitations and the medical documentation so that your insurance provider can understand your situation fully.

We also understand the stigma and skepticism that can sometimes accompany “invisible” conditions like chronic fatigue syndrome, long COVID, or depression—especially when they can’t be proven by test results and scans.

Our team takes a compassionate, informed approach to every case, ensuring that both visible and invisible disabilities receive the attention and respect they deserve. If your health condition limits your ability to perform consistent work tasks, you deserve to be heard and supported through the claims process.

Types of Disability Claims We Can Assist You With

Our law firm offers support for a wide range of disability insurance situations, including:

  • Group policy claims through your employer
  • Private policies purchased individually
  • Union benefit plans
  • Denials, appeals, and termination of ongoing insurance coverage

We’ve worked with clients from Niagara Falls to northern Ontario – your location is not an impediment to receiving knowledgeable, engaged representation. No matter how complicated your situation may seem, we have the extensive experience to guide you through it.

We also assist individuals transitioning from short term to long term disability, ensuring there is no unnecessary interruption in benefits. These transitions often involve new documentation requirements or clarification of how a condition has evolved.

For those navigating private or union policies, we ensure that each claim submission is tailored to the plan’s specific language and limitations. Whether your disability arose from a workplace injury or a personal health crisis, we’re here to protect your access to the coverage you’ve paid for.

How to Appeal a Disability Claim Denial

If your disability claim is denied, don’t panic. The first step is to request an internal review or internal appeal. This stage allows you to submit additional medical information, gather specialist opinions, and clarify how your medical condition qualifies under the disability insurance terms.

However, this step has tight deadlines and strict requirements—and it’s often your only chance to correct the record before litigation. Our team prepares strong, evidence-based appeals tailored to the exact language in your insurance policy.

Let us handle the paperwork and build your appeal while you focus on healing.

When Internal Appeals Fail: What Comes Next?

Unfortunately, not all insurance companies approach appeals with a thorough reconsideration of the original decision. If your internal appeals are rejected, we can take your case to the next level: either a negotiated settlement or court action.

Our legal representation ensures your voice is heard, and we don’t hesitate to escalate when insurers act unfairly.

We’ll guide you through options like:

  • Filing a claim for breach of insurance coverage
  • Negotiating directly with the insurance company
  • Taking your disability case to trial if needed

Remember, just because one part of the process didn’t work doesn’t mean your case is over. With a strong disability lawyer by your side, your rights will be protected and you will received thoughtful advice and experienced representation.

Why Hire Our Long Term Disability Lawyer in St Catharines

At Burn Tucker Lachaîne, we provide experienced legal support to individuals who can no longer work due to a disabling medical condition. Our St. Catharines disability lawyers understand how critical disability benefits are to maintaining stability when your income has been disrupted. Whether your claim is at the application stage or you’ve been denied, we’re here to guide you through the legal process with clarity and care.

Why clients choose us:

  • In-depth knowledge of benefit plans and how they apply under varying insurance company policies
  • Clear and consistent communication throughout the legal process
  • A strong track record of helping individuals pursue appeals and insurance claims successfully
  • Commitment to detail, documentation, and understanding the real-world impact of your condition

We handle everything from initial applications to disputed insurance claims involving the termination or denial of disability benefits. Our approach is practical and evidence-focused, and we aim to help you meet the exact criteria outlined in your policy.

When you hire our team, you gain more than just legal support—you gain a strategic partner who understands the importance of accuracy, timing, and documentation. We work to ensure your medical condition is fully understood and appropriately presented, helping you move one step closer to securing the benefits you’ve earned.

Let us remove uncertainty from the equation. With our team advocating on your behalf, you can focus on your health while we manage the complexities of your claim.

A Law Firm That Puts Your Well-Being First

Some firms focus on numbers. We focus on people. As a client-centered law firm serving St. Catharines, and all of southern Ontario, we make your case our mission.

Here’s what sets us apart:

  • We listen first, advise second
  • We know how to work with medical experts to strengthen your case
  • We won’t charge fees unless we win your case
  • We tailor every case strategy to the individual
  • We understand how to work with each insurer to achieve a good result for you

With legal services rooted in integrity and dedication, we make sure your long term disability policy works the way it’s supposed to: protecting you when life changes in ways you never expected.

Why a Free Consultation Can Be the First Step to Securing Your Benefits

Not sure where to start? That’s okay. Our free consultation today could be the beginning of something life-changing. We’ll review your disability insurance policy, evaluate your clinical documentation, and provide honest feedback about your legal options.

No pressure. No obligation. Just clarity.

Take control of your future—contact us for a free initial consultation and find out how we can help secure the long term disability benefits you’ve earned.

What Our Clients Say

I couldn't be more pleased with the way my case was handled. Eliane was extremely supportive and worked diligently on my case. Her knowledge and guidance led to a pleasing outcome. Thank you to Eliane, her secretary's, reception and anyone else involved in my case. I wish you all the best in the future. Your an exceptional team. I highly recommend Eliane Lachaine.
5 stars
Helen Schutt
My personal experience in dealing with Alison at the firm was outstanding. She was always available to answer any questions or concerns I had in dealing with the insurance company. Alison was always upfront and honest with me about the results we were able to obtain. She worked hard for me and was very aggressive and no nonsense during our mediation meeting. My Ltd carrier made an strong effort to minimize the benifits I was entitled to, but Alison was having none of that. She got the results we were hoping for. I can't thank Alison enough for the help, and respect she gave me throughout the whole process.
5 stars
Lyle Fisher
My interaction with this law firm has been positive from right from the beginning exploratory conversations, which were handled with sensitivity and clarity, to the end result, which I felt was very fair. I was fully informed about possible outcomes as the process unfolded, so there were no surprises. I highly recommend the law firm of Burn Tucker Lachaine.
5 stars
Debby Clarke
I would highly recommend this firm. My lawyer’s composure, knowledge, work ethic and most of all excellent representation put me at ease during this stressful time. My most sincere thanks for a positive outcome. Thank you Alison!
5 stars
Karen T
My experience with being represented by Alison Gilmour was extremely positive. She took the time to know me as a person Alison carefully presented options and enthusiastically supported my decisions.
5 stars
Laurel Mollison
Alison and her team made this process extremely stress free and would highly recommend them to anyone who needs a disability lawyer. She took care of all the works so I could focus on my health.
5 stars
Kaitlynn Friesen
Forever grateful for the exceptional help, care and knowledge from the team at Burn Tucker Lachaine. Highly recommend to contact for any personal injury journey.
5 stars
Kayla P
Had a great experience with the team at Burn Tucker Lachaîne everyone is very pleasant and thoughtful, Colleen great work, definitely will recommend to family and friends.
5 stars
Lindamir Schuchardt
This team of professionals were able to assist me and I would highly recommend them.
5 stars
Lori Toffolo

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